About Us

About Us

Gas Call Services was started by Mike Donnelly, our Managing Director, in 1996.  We have grown since then to become a leading provider of domestic, commercial and renewable heating installations, servicing and maintenance.  Our specialism is working for social housing providers and our services are currently provided to 100,000 residents throughout the UK.  We provide a full range of services to both domestic and commercial clients.


Working from 11 locations throughout the UK (Aberdeen; Dunfermline, Fife; Glasgow; Liverpool; Canterbury, Folkestone, West Yorkshire, Northampton, Southampton and Tyne & Wear.), we operate a 24/7/365 service, with a dedicated contact centres that co-ordinates our customer response.  We handle around 250,000 calls each year and have outstanding levels of customer satisfaction. Our flexible service can include evening and weekend appointments.  We assist social housing providers ensuring that they are 100% compliant with the gas safety legislative requirements for their residents. 


We employ over 130 people with a particular focus on directly employed local labour that creates sustainable employment opportunities.


Our Services

Our service offering is designed to provide the full range of services to meet our social housing, domestic and commercial clients’ entire heating needs.  We can work with all fuel types – gas, electricity, LPG, solid fuel, oil, biomass – and renewable technologies such as heat pumps and solar panels.  Our services include:


The finishing trades within our multi-skilled workforce ensure that we provide a start-to-finish service for our clients.


We are Gas Safe, OFTEC, HETAS and Green Deal approved installers.  We are also CHAS and Constructionline accredited and hold a number of industry awards and accolades. 


Our Values

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